Professionals commit to, and operate by, the highest standards. All professionally designated individuals registered with APSO are required to sign commitment to the APSO Code of Ethics and to work in accordance with the Codes of Professional Practice.
Individuals - clients and candidates - who work with registered individuals have the opportunity to hold their recruiter accountable by lodging complaints with APSO in the event of poor service, unethical conduct or non-compliant operations.
A formal enquiry process is managed by the Ethics Committee that will determine whether the professional is at fault and if so, what the appropriate sanction may be to ensure corrective action. Serious breaches of the Code may result in the individual losing their designation.
